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If you have a Vista machine and you have trouble playing our mp3 files just go to www.gomlab.com and download their media player.
On our user guide programs if you can hear speaking but not see anything on your screen you may also need to download the Camtasia Tech Smith codec. Click here to download the Tech Smith codec
Click here to download the Dean's Law Dictionary user guide.
Click here to download the Rom Law user guide.
Known technical issues:
Current version 73 Fixes as of 12-29-09: No known issues. If you have virtual printing problems see the solution in version 72 fixes below.
Version 72 Fixes as of 9-23-09: Many printer manufacturers now have only virtual printing support and drivers. We have added an XPS printing capability so you will be able to print casebriefs to a usb virtual printer port. The current demo 72 download has these fixes. Download the new demo and install it and then attempt a print and if the print does not work, turn off and then turn on your machine and it should work just fine.
Also, this solution might require downloading .Net 3.0 framework but most computers already have 3.5 so most of you will be ok. If not here is the link. http://www.microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en
There was an anamoly with the save function for casebriefs that caused it to be intermittant on certain machines that has been solved and is available in the current version 72 Demo download.
Current Version 71: No known issues.
Printing: The program will not print pdf or xps files. So convert your printer profile to some other format for printing. You can call tech support with your computer and and anyone will be glad to set your printer profile.
Version 70 and lower: The program requires that .net be installed. If you get a (0000135) error, or a .net error download and install the Microsoft .NET Framework 2.0: http://go.microsoft.com/fwlink/?linkid=32168
It is also beneficial that you have the most recent updates to Windows Vista installed. Here is the link to assist you with getting those upgrades.
http://www.microsoft.com/windows/products/windowsvista/sp1.mspx
Here is a link to AccessDatabaseEngine if needed.
540-409-4620 9 am to 5 pm est.
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